Comments on: Five Steps to Improve your ITIL implementation http://eckstein.id.au/209/itil/change-transformation-itil-implementation/ WordPress and SEO Specialist Wed, 16 May 2012 00:52:32 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Separating Processes, Procedures and Work Instructions | I Do Info Techhttp://eckstein.id.au/209/itil/change-transformation-itil-implementation/comment-page-1/#comment-255 Separating Processes, Procedures and Work Instructions | I Do Info Tech Thu, 12 Mar 2009 16:52:08 +0000 http://eckstein.id.au/?p=209#comment-255 [...] lot of my work is spent designing and implementing ITIL processes. The one common denominator with all customers I work with is a lack of understanding [...] [...] lot of my work is spent designing and implementing ITIL processes. The one common denominator with all customers I work with is a lack of understanding [...]

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