Posts Tagged ‘mozilla’

Using Mozilla Thunderbird, Microsoft Live Mail or a similar email application? Do you have problems seeing or opening attachments in emails sent from Outlook? Join the club!

Unfortunately some of the non Microsoft Exchange dependant email clients such as Microsoft Live Mail and Thunderbird are unable to process (open) attachments sent from Outlook via Exchange in Rich Text format (RTF). What Outlook/Exchange does is create a dat file which includes instructions with the outgoing email regarding the formatting of RTF emails and attachments. Unfortunately some of the widely used and awesome non-Outlook email clients are unable to ‘understand’ the dat file and therefore don’t show the attachments or formatting on these unprocessed emails (in Thunderbird you’ll see the attached dat file however in Windows Live Mail the application will tell you that there is an attachment however you won’t see or be able to open it).

Unfortunately your only solution is to either use an email client which accepts the dat file from Outlook/Exchange or ask the Outlook sender to send emails in plain text or html formats (both Thunderbird and Microsoft Live Mail work very well with plain text and HTML emails).

P.S. I have tested this on Google Gmail (Online), IBM Lotus Notes, Hotmail.com (Online), Mozilla Thunderbird, Microsoft Outlook and Microsoft Live Mail. Gmail, IBM Lotus Notes, Hotmail.com and Microsoft Outlook are able to process and display the RTF messages and attachments with no problem whereas Microsoft Live Mail and Thunderbird are unable to process the messages or attachments correctly.

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I’m an avid consumer of all sorts of material out there in Surfers Paradise (not the beautiful destination in Queensland, Australia but rather the Web). I’m also a frequent publisher and contributor of material. I therefore offer a list of five ethics that will take Web surfers very little time however will help content providers immensely.

You see, there is so much great material out there on the web whether text, video, podcasts, images etc. that so many billions of us view each day and some sort of feedback to the content providers assists them to understand if anyone is finding the information useful or interesting. So here is the ‘Web Surfers Ethics List’; if you view pages on Read the rest of this entry »

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